Engine: General Subjects

1. A Active listening is when you allow the employee to finish what they are saying before speaking.
2. B Active listening is when you maintain eye contact with the employee the whole time they are speaking.
3. C Active listening is when you make a response that states what you have heard from the employee.
4. D Active listening is when you listen to an employee with undivided attention and not be distracted.

Tip: press A-D to answer